Section: Overall Objectives
Muse's research is broadly in the area of network measurements. We focus on developing new algorithms and systems to improve user experience online. In particular, we are addressing two main problems of today's Internet users:
Technology is too complex. Most Internet users are not tech-savvy and hence cannot fix performance problems and anomalous network behavior by themselves. The complexity of most Internet applications makes it hard even for networking experts to fully diagnose and fix problems. Users can't even know whether they are getting the Internet performance that they are paying their providers for.
There is too much content. The proliferation of user-generated content (produced anywhere with mobile devices and immediately published in social media) along with the vast amount of information produced by traditional media (e.g., newspapers, television, radio) poses new challenges in achieving an effective, near real-time information awareness and personalization. For instance, users need novel filtering and recommendation tools for helping them to decide which articles to read or which movie to watch.